Purchase Orders

Placing A Purchase Order

Pets.co.uk supply to veterinary practices, local authorities, councils, the emergency services, schools, colleges, universities, and other bodies and organisations that may require pet or animal care supplies. Our aim is to make the ordering process as fast as possible.

Easy Ways To Order 

Orders can be placed online using a debit or credit card, or you can send an official purchase order to us using one of the following methods:

• Email to helpdesk@pets.co.uk
• Post

1. Order By Email

Please send an electronic copy of your invoice to the email address:

orders@pets.co.uk

This can be sent to us as a jpg, a PDF document, a word document or any other recognised format. If you encounter any difficulties when sending your purchase order email, please call our Helpdesk on 020 7720 2266.

Please ensure that the email includes:

• Your purchase order number (for your records),
• The title of the product(s) that you require,
• The quantity that you require,
• The billing / invoice address
• The delivery address for the item(s).

You can also send your purchase order by filling in the fields below and attaching your purchase order using the attachment button.

*

Name

Please insert your full name here.

*

Organisation

Your organisation, business or practice.

*

Telephone Number

Your contact telephone number.

*

E-mail Address

Your contact email address.

*

Purchase Order

Attach your official purchase order here.

*

Please add the two numbers

Submit

Order By Post

Please ensure that you send your order on an official letterhead, official purchase order, or official document. Please also ensure that you include:

• Your purchase order number (for your records),
• The title of the product(s) that you require,
• The quantity that you require,
• The billing / invoice address
• The delivery address for the item(s).

Please send your order to our admin department at:

Pets.co.uk
Unit 4, Union Court
Union Road
London
SW4 6JP

Payment Terms

As soon as we receive your official purchase order, the Pets.co.uk Accounts Department will email an invoice to you which will include our payment details. We accept payment by debit or credit card, BACS transfer and by cheque.

All cheques should be made payable to Pets.co.uk Group Limited.

The payment terms provided will depend upon the nature of the establishment or entity purchasing the goods, but we normally provide 30 days payment terms / credit to local authorities and educational bodies. In all other circumstances, a pro-forma invoice will be provided by our accounts department and payment prior to dispatch will be required.

If in doubt as to the payment terms that you will be eligible for, please call our accounts team on 020 7720 2266.

We look forward to receiving your order.